How to install Facebook Messenger Contact Us from the Thinkific App Store

Free Plus

1. Choose “FREE PLUS” option
2. Configure the type of app style you would like to have, if it should include one agent, multiple, etc.
3. Choose the Facebook Messenger icon position and call to action texts.
4. Add the agents with their Facebook Messenger IDs.
5. Click on ‘Save settings’.
6. Fill in the signup details: Name, email address and password.

Free

1. Choose “FREE” option
2. Configure the type of app style you would like to have, if it should include one agent, multiple, etc.
3. Add the agents with their Facebook Messenger ID.
4. Click on ‘Save settings’.

Facebook Messenger Contact Us - Your Customers Benefits

Facebook Messenger Contact Us by Smartarget invites students to contact you through Facebook Messenger.

On desktop the students will have the option to contact you through Facebook Messenger web or to open the Facebook Messenger on their desktop, in case they have it installed. On mobile, the Facebook Messenger app will open right away.

FAQ

Do students must have a Facebook Messenger account to use this app?
Yes. For students to contact you, they must have a Facebook Messenger account.

Would students be able to see my FB Profile/page? and vice versa?
Yes. Facebook Messenger Contact Us by Smartarget just makes it easier for students to contact you. Both you and the students will be able to see each other's FB profiles/IDs.

How do I find my Facebook ID?
You Facebook ID can be found at the end of your Facebook profile/page URL: https://www.facebook.com/XXX

What is the difference between the Free and Free Plus plans?
The FREE plan will show the app on the homepage only with a powered "By Smartarget" message and has limited customization options.

Free Plus has unlimited customizations, daily usage reports and will show the app on all pages for 14 days. After 14 days the apps will be visible on the homepage only + powered "by Smartarget" message.
You will still have all the customizations and daily usage reports.

I still have some questions
No problem, just contact us. We're very friendly :)