«Telegram - Contact Us» App for Salesforce-commerce-cloud - Why should you use it in 2022
Alternative means of communication
When it comes to user engagement website owners are encouraged to give their customers several ways to interact with their business. Merchants should use the Telegram Contact Us app as an alternative to WhatsApp which gives users the ability to communicate without displaying users' contacts. Telegram has seen lots of growth and its massive user base makes it one of the best options to improve engagement on your Salesforce-commerce-cloud website.
Ability to integrate bots
Business owners have a lot on their plate which makes it virtually impossible to be online 24/7 to interact with clients. An ingenious way merchants can stay ahead of this is by using bots that send an automated message to customers. Including the Telegram Contact Us app on your Salesforce-commerce-cloud website makes it easy for website owners to schedule automated messages ahead of time. Automated messages ensure that customers are always attended to.
Smartarget «Telegram - Contact Us»
The best messaging platforms are those that allow access through several channels and telegram does just that. This means that your Salesforce-commerce-cloud website would not be complete without a Contact Us option that can’t be used on all devices. The Telegram contact us app makes it possible for customers to choose between video, voice and text for interaction with your Salesforce-commerce-cloud website. Using the Telegram Contact Us app also supports larger file sizes for better communication between customers and merchants.
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Frequently Asked Questions
1. Singup on Smartarget (free, no credit card is needed) Sign up for free
2. Setup your own «Telegram - Contact Us» configuration
4. Paste the code in your Salesforce-commerce-cloud website