Get 29% more Viber leads for Ecwid website

Alternative communication channel

Business owners who want to add an alternative means of communication for customers should consider using the Viber Contact Us app on their e-commerce stores. Utilising this app for your Ecwid website will give your customers who use the Viber chat app a convenient way to get in touch with your business. Merchants have to stay updated of all platforms their customers may use frequently, neglecting one may mean cutting-off access to a certain demographic.

No code needed

As website functionalities improve and become more complex one might be convinced that to run a successful website you must know how to code. This might be true in some cases but Ecwid websites are designed to make life easier for merchants and customers. Merchants can implement changes to their website without knowing a line of code. The Viber Contact Us chat app can be added to your website in a matter of minutes.

Smartarget «Viber - Contact Us»

The best messaging platforms are those that allow access through several channels and Viber does just that. This means that your Ecwid website would not be complete without a Contact Us option that can’t be used on mobile and desktop devices. The Viber contact us app makes it possible for customers to choose between video, voice and text for interaction with your Ecwid website. Using the Viber Contact Us chat app also gives customers lots of options to express themselves for better communication with merchants.