Allow customers to contact you using Telegram with «Telegram - Contact Us» from Smartarget. Free 5 min installation to Bigcommerce website. Zero maintenance. Responsive support.
Providing Telegram chat support on your Bigcommerce website will give your customer the security in chat support they're used to.
Customer may write you on Telegram even when you're not available, but you can always get back to them and be sure they will get your reply
Keep your customers up to date by sending them messages about new products and items
Setup the Telegram chat as you wish! Make it look on your Bigcommerce website as you want!
When it comes to user engagement website owners are encouraged to give their customers several ways to interact with their business. Merchants should use the Telegram Contact Us app as an alternative to WhatsApp which gives users the ability to communicate without displaying users' contacts. Telegram has seen lots of growth and its massive user base makes it one of the best options to improve engagement on your Bigcommerce website.
Business owners have a lot on their plate which makes it virtually impossible to be online 24/7 to interact with clients. An ingenious way merchants can stay ahead of this is by using bots that send an automated message to customers. Including the Telegram Contact Us app on your Bigcommerce website makes it easy for website owners to schedule automated messages ahead of time. Automated messages ensure that customers are always attended to.
The best messaging platforms are those that allow access through several channels and telegram does just that. This means that your Bigcommerce website would not be complete without a Contact Us option that can’t be used on all devices. The Telegram contact us app makes it possible for customers to choose between video, voice and text for interaction with your Bigcommerce website. Using the Telegram Contact Us app also supports larger file sizes for better communication between customers and merchants.
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